I've just tried to deliver a box of items to Sue Ryder but they were closed for 'admin'. Having parked the car, I knocked on the door, assuming that someone would come along and unlock it but NO, they pointed to the sign, then blatantly ignored me and refused to come to the door when I knocked again!!!

The goods went to Dorothy House instead. The funny thing was that they were also closed (4.30pm Saturday afternoon); they not only opened the door but came out to take the box from my car.

It doesn't take much, does it? I know where I'm most likely to take the good stuff to from now on!