Specialist mobility traders win award for excellent customer service once again Featured

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Published in Malmesbury Newspapers
Wednesday, 24 January 2018 23:01
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STAFF at a specialist mobility trader in Pinkney, near Sherston are celebrating after they won an award for their amazing customer service for the second year in a row.

Optimum Mobility won the highly commended Small Dealer of the Year Award at the Motability Dealership Awards.

This second win in a row has confirmed to the company, which provides wheelchairs, mobility scooters and the appropriate equipment for people with disabilities, that it has exceptional customer service.

Andrew Taylor, who has been managing director for four years, said: “It is a big achievement, there are a lot of small dealers across the country trying to get it, but we got it again which is brilliant.

“It was fantastic really.

“It shows that it wasn’t a one off, it is consistently brilliant customer service which people, when they are disabled, is a massive thing for them sometimes.

“It was only a surprise because we had started off in the first quarter of the year getting a low mark.”

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